FAQ
Frequently Asked Questions
What about confidentiality and HIPAA?
We take this issue very seriously and will shred or return any documents that contain confidential information. We will also gladly sign a confidentiality agreement with your office. All the transcriptionists working for Professional Legal Services have a confidentiality agreement in place.
What are your standard rates?
We offer many services; therefore, we have various price levels. Please contact us for more information.
What hours are you available?
One benefit of using Professional Legal Services is having coverage later in the evening than you might normally have available. We have typists that work various hours and can often cover any project.
Are you available to come into the office?
Most of our services are performed off site and it is not necessary for us to come into your office. However, this option is available and we are happy to discuss your needs.
Do you have a list of referrals/clients that have utilized your services in the past?
Yes. We will be happy to provide a referral list.
What word processing software do you use?
We can operate proficiently in both Corel WordPerfect and Microsoft Word. We also have software to handle your digital dictation.
Are you familiar with billing software?
Yes, several different brands of legal billing software as well as QuickBooks.
